Current Focus
Associate Vice President โ Technical Support
Persistent Systems ยท Dec 2025 โ Present ยท Remote / Temecula, CA
Cloud Observability
Automation
FinOps
Change Management
QAD Inc. โ 10+ Years of Progression
Director, Cloud Observability (2024 โ 2025)
Owned monitoring, automation, and FinOps across QADโs SaaS footprint.
Principal Systems Architect (2022 โ 2024)
Partnered with engineering to modernize ERP delivery and telemetry pipelines.
Senior Project Manager, Performance Benchmarking (2015 โ 2022)
Drove large benchmarking programs, optimized ERP performance, and guided customer migrations.
Principal Technical Consultant (2006 โ 2014)
Led global ERP rollouts, customizations, and operations playbooks.
Earlier Roles & Highlights
Rules-based configuration
Executive scorecards
Capacity planning
Order-to-cash excellence