🔁 Juan Juarez

Cloud Observability & FinOps Leader

Associate Vice President at Persistent Systems with two decades of experience architecting reliable ERP and cloud platforms, automating change, and governing nine-figure cloud portfolios.

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Current Focus

Associate Vice President – Technical Support
Persistent Systems · Dec 2025 – Present · Remote / Temecula, CA
  • Leads large-scale observability initiatives spanning telemetry pipelines, SLO policy, and automated remediation.
  • Operationalizes change-management guardrails that shorten delivery cycles without sacrificing reliability.
  • Chairs FinOps governance, translating executive targets into actionable cost and capacity levers.
    • Cloud Observability Automation FinOps Change Management

    QAD Inc. – 10+ Years of Progression

    Director, Cloud Observability (2024 – 2025)

    Owned monitoring, automation, and FinOps across QAD’s SaaS footprint.

    Principal Systems Architect (2022 – 2024)

    Partnered with engineering to modernize ERP delivery and telemetry pipelines.

    Senior Project Manager, Performance Benchmarking (2015 – 2022)

    Drove large benchmarking programs, optimized ERP performance, and guided customer migrations.

    Principal Technical Consultant (2006 – 2014)

    Led global ERP rollouts, customizations, and operations playbooks.

    Earlier Roles & Highlights

  • ERP Project Manager – Airbus DS Communications (2014 – 2015)
  • Technical Architecture Consultant – Visteon (2007 – 2009)
  • Project Consultant – Culligan International (2005 – 2006)
  • Sr. Project Consultant – Logan Consulting (2003 – 2005)
  • IT Manager – Ingersoll Rand (1998 – 2003)
  • Industrial Engineer – Nissan Forklift Corporation (1996 – 1998)
    • Rules-based configuration Executive scorecards Capacity planning Order-to-cash excellence